RUDSAK After Sales Service Request

Vous trouverez le formulaire en Français ici: https://app.smartsheet.com/b/form/426ce881d6d44564a2747234a99ebeaa Before filling in the form, please familiarize yourself with our warranty page at www.rudsak.com/en/warranty, to make sure we can honor your request. If any ambiguity exists between this form and our warranty policy, the warranty policy prevails. Please fill out a seperate form per product. Thank you.

Important: Proof of Payment

Please note we cannot take care of After Sales/ Repair requests without a picture of the RUDSAK receipt, or the bank statement, showing the date and amount of the purchase. Thank you for understanding.

First Name*

Last Name*

Country*

Select

Your street address + house number*

Shipping address where RUDSAK will return your product to, free of charge.

Apt., Floor, Unit, etc.

City*

Province / Territory / State*

Select

Postal Code/ ZIP Code*

E-mail address*

Contact Phone Number*

Repair to be done

Please upload the following images:*

1. Picture of your proof of purchase (we cannot handle your request otherwise) 2. A clear picture of the repair to be done 3. Picture of the whole product from the front 4. Picture of the whole product from the back

Drag and drop files here or

Purchase date of your product*

Kindly note: RUDSAK cannot provide paid repairs on items that were purchased more than 3 years ago due to changes in trend, fashion, textiles and trimmings.

Product Category*

Select

Problem type*

Select

Style Number*

See inside the garment on the white label or on the receipt for footwear.

Select or enter value

Women Product Name

Only applicable if it's a women's wear product

Select or enter value

Men's Product name

Only applicable if it's a men's wear product

Select or enter value

Kids Product name

Only applicable if it's a children's wear product

Select or enter value

Unifit -Product name

Only applicable if it's a Uni-Fit product

Select or enter value

Color*

You can find the color name inside the product on the white label.

Select

Size

Select

PO Number

You can find the PO number inside the product on the white label.

Please describe the repair to be done*

Please describe the second repair to be done, if needed

Shipping requirements*

I hereby confirm that in the case I decide ship or drop off my RUDSAK product for a repair, I will pack according to requirements requested in the shipping email and that the product will be sent/ handed over washed (or dry cleaned) according to the product label.

Deprivation Authorization*

I hereby understand and recognize that during the repair process, I will be without my RUDSAK item, that RUDSAK is in no way responsible or required to provide an alternative item in the interim and I hereby forfeit its use during the repair period.

Keep in touch!

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YES, I authorise RUDSAK to contact me.

You'll receive a validation email, please click on the link to receive your coupon code. Messages will be sent to you on behalf of the brand RUDSAK by RUDSAK INC. You can unsubscribe at any time via the link in the newsletter. Personal Coupon code valid one-time only for orders via www.rudsak.com. Not valid for marked down items. Please refer to our privacy policy at rudsak.com/en/privacy-policy/ for more information or contact us via service@rudsak.com or 1-888-578-3725.

Numéro Réparation (Jira Ticket No)

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