UIA Resolution Request Form

PLEASE READ: If you choose to request assistance using this form, please allow 3-5 business days for response from the City of Detroit HR team. Please do not submit duplicate issues.
 
Please contact UIA directly to resolve issues with your UIA benefits or claim. You can reach the Michigan UIA office at: EFC Customer Service 866-500-0017 + Ask any agent to transfer you to EFC or press 9 (not to receive a link), English press 1 (or your preferred language), Inquire about a claim press 1, for Employer Filed Claims press 2. Continue these methods until you get through when getting "heavy call volume" message. If you use chat, you can also ask to be transferred to EFC chat. Federal Pandemic Relief Funds will be disbursed by the State of Michigan Unemployment Agency based on their eligibility requirements. Please contact MI UIA for any additional information on federal or state benefit eligibility requirements. If your MIWAM account is locked call: 313-962-9675 If you have not received your Bank Card call: 866-436-1964 IF YOU WOULD LIKE TO CONTINUE click the box to acknowledge: