Merchant Name & Branch
Merchant Store Person
Merchant Email Address / Contact Details
Name Of Customer
Customer Phone Number/Email Address
Description and/or code
Original Invoice/Order Number
Reported Issue and/or Action Taken
Installer/Plumber Contact Details
Phone number and/or email address
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(please note, photos dramatically reduce the time to identify and action the request)
If a service request is submitted and a service agent is dispatched under the direction of Plumbline to rectify the issue and the service agent concludes and proves that this issue reported was not caused by any Plumbline product or resulting from a Plumbline product, a service or call out fee will be on charged to the submitter/requester of the service request.
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