File a complaint about a CoAEMSP Letter of Review program

File a complaint about a CoAEMSP Letter of Review program

Individuals who may file a complaint about a CoAEMSP Letter of Review (LoR) program include current and former students, faculty, employers, clinical preceptors, and any stakeholder, such as a member of the public. Individuals who may file a complaint about a CAAHEP-accredited program must do so in the CAAHEP complaint portal. Those considering filing a complaint are advised to review CoAEMSP Policies and Procedures, Policy VII and CAAHEP Policies and Procedures, Policy 602.

Definition of Complaint: A complaint is a written and signed grievance involving an alleged violation of the Accreditation Standards or policies established by CAAHEP and its Committees on Accreditation (CoAs).

Neither CAAHEP nor CoAEMSP will intervene in personnel matters nor review an institution’s internal administrative decisions in matters such as admissions, honor code or code of conduct violations, disputes concerning the assignment of grades, or similar issues unless the context of an allegation suggests that unethical or unprofessional conduct or action may have occurred that might call into question the program sponsor compliance with accreditation Standards or policies.

INCOMPLETE FORMS: Complaints that do not include all required information will be returned to the complainant with an explanation of why the complaint is being returned. Returned complaints may be resubmitted within one year of the events giving rise to the complaint.

NOTE: This form may be browser sensitive. If the form will not submit, please try an alternative browser. Additionally, the form does not save a draft, you must select SUBMIT for CoAEMSP to receive your entry.

Does the program hold a CoAEMSP Letter of Review (LoR)?*

A program's status can be verified using CAAHEP's Find an Accredited Program tool.

Select

Information About the Person Filing the Complaint

Name*

Your Name

Address*

Your current mailing address

City*

State/Province*

Zip/Postal Code*

Country*

Phone*

Phone

Email*

Your personal email address

Information about the Program Sponsor/Institution

The institution name must match that found on the CAAHEP website using the Find an Accredited Program tool.

Program Sponsor (Institution)*

College, University, Hospital, Medical Center, Government authority, or consortium that supports the program

City*

State/Province*

Institution Country*

Program Profession*

Select

What is your status in relation to the program?*

Select

Complaint Details

Complaints about accredited programs must be related to the CAAHEP profession-specific Standards or accreditation policies.

When did the events associated with this complaint occur?*

Is your complaint related to a Standard or Policy?*

Select

Which Standard does your complaint relate to?*

CAAHEP Standards

Select

Complaint relationship to the Standards*

Describe how the event associated with your complaint demonstrates the program's non-compliance with the CAAHEP Standard for the program's profession.

Complaint relationship to accreditation policies*

Describe how the event associated with your complaint demonstrates the program's non-compliance with CAAHEP or CoA accreditation policies.

Program Faculty or Staff involved with event*

Identify the program faculty or staff involved with the event, including their role.

Efforts taken to resolve the complaint at the program level*

Describe your efforts to resolve the complaint at the program level (if a current student, evidence should include results from the submission of concerns according to the institutional grievance policy).

Narrative and Supporting Documentation- file upload

You may upload a narrative with supporting documentation to substantiate the allegations. The narrative should not exceed ten pages in length. Please avoid the submission of duplicate information.

Drag and drop files here or

Consent

Complainants are asked to consent to participate in the CoAEMSP complaint process.

If a complaint is unsigned or the complainant does not consent to the complaint process or disclosures outlined in this Complaint Policy, CoAEMSP will review the complaint but may, in its exclusive discretion and with notice to the complainant, elect not to process the complaint.

By checking the box below, I hereby attest that the information submitted on this form is true and accurate to the best of my knowledge and consent to participate in the CoAEMSP complaint process. I understand that my consent permits the disclosure of all information related to the complaint to CoAEMSP personnel, board members, or other official CoAEMSP representatives, and the respondent (program sponsor).

I give my consent

Non-LoR Program

This form is ONLY for complaints against programs holding a CoAEMSP Letter of Review (LoR). Complaints against programs holding CAAHEP accreditation must be submitted using the CAAHEP Complaint Form.

Send me a copy of my responses

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