Corrpro Customer Satisfaction Survey
At Corrpro, we believe the key to our continued success is to meet your needs and expectations in a positive and professional manner. In order to help us focus on and improve the aspects of our products and services that are most important to you, please take a moment to complete this survey. We welcome any suggestions and/or comments.
Date
Company Name
*
Customer Contact Name
*
Email Address
*
Corrpro Office Location
*
Redhill
Stockton-on-Tees
Unknown
Project Reference or P.O. # or Corrpro Refrence #
*
Type of Work
*
Engineering Services
Construction Services
AC Mitigation
Pipeline Services
ICD (Internal Corrosion Department)
Material Sales: Corrosion Protection Materials
Material Sales: Transformer Rectifiers
Material Sales: ICD
Waterworks Services
Unknown
____________________________________________
Please rate your level of satisfaction of the following:
Responsiveness of our sales team
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
Timeliness and accuracy of the bid
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
Safety measures and job site conduct
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
Project management, scheduling & communication
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
Quality of the product or service received
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
Timeliness of project closeout documentation
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
Accuracy of our invoice
10 Extremely Satisfied
9
8
7
6
5
4
3
2
1
0 Extremely Dissatisfied
N/A
____________________________________________
Please rate your likelihood of the following:
To use our products or services in the future
10 Extremely Likely
9
8
7
6
5
4
3
2
1
0 Extremely Unlikely
N/A
To recommend our products or services to others
10 Extremely Likely
9
8
7
6
5
4
3
2
1
0 Extremely Unlikely
N/A
Additional Comments and/or Suggestions
File Attachments
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