Policyholder Litigation Claims Survey
What type of homeowners insurance claim did you have?
Fire
Water Leak
Hurricane Irma
Hurricane Michael
Tornado/Tropical Storm
Other (share details)
Type of Claim (Please share details)
Who filed your homeowners insurance claim?
I filed my claim
A contractor filed my claim
An attorney filed my claim
My public adjuster filed my claim
A loss consultant filed my claim
Other (share details)
Please share details
How long after your home was damaged was your homeowners insurance claim filed?
Sooner than 1 Week
Within 1-2 Weeks
Within 1 Month
Within 1-3 Months
Within 3-6 Months
Within 6-12 Months
After 1 Year
After 2 Years
What is the primary reason you hired an attorney for your homeowners insurance claim?
I had a poor claim experience with my insurance company.
I was advised to hire an attorney by my public adjuster or loss consultant.
I was advised to hire an attorney by a contractor or other construction tradesperson.
I was advised to hire an attorney by a family member or friend.
I did not know I was represented by an attorney until after the lawsuit was filed.
N/A
Other (share details)
Please share details
If you had a poor claim experience with your insurance company, what was the primary cause of that experience?
Lack of Communication
Unsatisfactory Settlement Offer
Claim Handling Delays
Claim Denial
All of the Above
N/A
Other (share details)
Please share details
When during the claim process did you hire an attorney?
Before I filed my claim
Within one month after filing my claim
1-6 months after filing my claim
6-9 months after filing my claim
More than 9 months after filing my claim
I did not know I was represented by an attorney until after the lawsuit was filed
N/A
How did you find your attorney?
Law firm contacted me
I saw an advertisement
I searched online
I already had a relationship with a law firm
I was referred by a public adjuster
I was referred by a contractor
I was referred by a loss consultant
I was referred by a family member or friend
N/A
Other (share details)
Please share details
From the time you hired an attorney, how long did it take to settle your claim?
0-3 months after hiring an attorney
3-6 months after hiring an attorney
6-9 months after hiring an attorney
More than 9 months after hiring an attorney
N/A
How did your final settlement payment match your expectations?
The (net) payment to me matched my expectations
The (net) payment to me was more than I expected
The (net) payment to me was less than I expected
There was no change to the original settlement payment
There was no settlement payment
What percentage amount did your attorney receive of the total settlement payment?
75% or more
50-75%
25-50%
Less than 25%
I don’t know
N/A
According to Florida Bar Rules of Professional Conduct, in the event there is a recovery (payment), on the conclusion of the representation, your attorney must prepare a closing statement reflecting an itemization of all costs and expenses, together with the amount of the fee received by each participating attorney or law firm. It is required by law that you receive a closing statement. Did you receive a closing statement from your attorney?
Yes, I received a closing statement with all details as described above.
Yes, but my closing statement did not contain all details as described above.
No, I did not receive a closing statement from my attorney.
N/A
If you had another homeowners insurance claim in the future, would you hire an attorney to represent you?
Yes
No
Send me a copy of my responses
Submit
Privacy Notice
|
Report Abuse