Thule Warranty

Thule Warranty - Dealer

Phone: +61 2 9887 2473

Email: customerservice@goactiveoutdoors.com.au

Website: www.goactiveoutdoors.com.au

Address: 2B/277 Lane Cove Road Macquarie Park NSW 2113

What Type of Claim Are You Making?*

Select

Customer Details

* Responses for the next five(5) questions are only required for claims made on behalf of a customer.

Customer Full Name *

Customer Email

Customer Mailing Address

Customer Phone Number *

Phone

Did You Install the Product for the Customer? *

Yes

Dealer Info

Store Name*

Please include suburb for multi-location businesses

Store Phone Number*

Phone

Store Email*

Store Address*

Claim Details

Part Location*

Select

Product Category*

Select or enter value

Product Name or Part Number*

Date of Purchase*

Please verify the warranty period of the product. If you are unsure, give us your best guess and submit for further assessment https://www.thule.com/en-au/about-thule/warranty

Part Number(s) to be Replaced*

Please refer to the spare parts guide to find your part number https://www.thule.com/en-au/thule-support/spare-parts Separate part numbers with commas. i.e. xxx , xxx , xxx

Batch Number

To find your batch/serial number please follow the link and search and select your product. You will see a an empty box with "Where do I find this?"

(Please take an image of the sticker for the additional file uploads)

Product registration | Thule | Australia

Pro Tip - You can also use this time to register the product with Thule if purchased within the last 2 years

Additional Details*

Use this box to describe the circumstances in which the product was damaged.

Proposed Outcome of Claim*

Select

Proposed Outcome of Claim

If you selected "other", please describe your proposed outcome here.

File Upload*

1. Proof of Purchase* 2. Batch Sticker* 3. Full Image of Product* 4. Image of Damaged Part*

Drag and drop files here or

Send me a copy of my responses

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