Online Review Contact Request Form

Important Information:

  • Please do not include any sensitive information in your responses below (i.e. Account Password, PIN Number)
  • Please do not submit more than one form for your request, as this may further delay a response
  • Do not attempt to submit this form if you do not have a valid Review ID, as we will be unable to route your request


We are sorry to learn about your recent Verizon experience. We would like to help resolve your issue. Utilizing the review ID provided in the response to your review, please fill out the following form so that we may contact you.

Input the Review ID provided in the response to your review. This review ID must match exactly in order for us to follow up with you.

*Input 10 digit number only. Do not type a 1 before your number*

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It is preferred you provide a contact number that is part of your Verizon account.

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If there is anything else we should know prior to contacting you, please include those details here.