Property Maintenance Assistant

Position: Property Maintenance Assistant

Location: Old Harbour, St.Catherine

Job Description:

The Property Maintenance Assistant is responsible for generally assisting the Project Manager, providing administrative and customer service support with the daily operations of the assigned property portfolio- Whim Estates (WE) and its affiliate group projects.

Reporting Matrix

The Property Maintenance Assistant will report to the Project Manager and collaborate closely with the Construction Manager, IT & Security Teams, and Group Operations Manager.

Skills and Work Experience

• Minimum 2 years in property management or a related field

• Strong understanding of local building codes, regulations, and industry standards is an advantage

• Proficiency in project management software such as Microsoft Project, Smartsheet, and the Microsoft 365 suite is a plus

• Ability to give and take direction, and interface with others in a professional manner

• Ability to exercise sound judgment when handling sensitive and/or confidential information

• Strong interpersonal skills and the ability to work with a diverse group of individuals both inside and outside the company

Key Responsibilities

• Provide full administrative support, including handling phone calls, managing electronic reports/emails, filing, and distributing correspondence

• Maintain records and relay issues raised by residents to the Property Manager

• Attend all scheduled property management meetings

• Provide support for after-hours on-call coverage as needed

• Foster positive relationships with residents through regular communication (phone, email, and onsite visits)

• Assist in supervising daily activities and coordinating with service professionals

• Track and file contractor agreements and service schedules; monitor contract expirations

• Review, prepare, and file invoices for Property Manager approval

• Monitor property maintenance work order system, ensuring tasks are completed to company standards

• Update and maintain resident contact information in the system

• Support the Project Manager with special projects as required

• Carry out any other tasks as assigned by the management team

Work Environment

This role involves a dynamic mix of field and office work, with frequent visits to the housing development and ongoing communication with residents.

Full-time position: 40 hours per week, Monday to Friday, 8:00 AM – 5:00 PM

Must be available to work outside standard hours on occasion

Requirements:

Date of Birth (D.O.B)
Photo ID (Government ID: Passport or Electoral Card)
NIS Card
TRN Card
Active Bank Account

Qualifications:

Minimum 2 years of experience (preferred)

References:

2 references from working professionals

Personal Data

Full Name*

Date of Birth*

Phone Number*

Phone

Email Address*

Home Address*

City*

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Qualifications

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Years of Relevant Experience*

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Qualifications*

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References

Please list two professional references not related to you, with full name, occupation and phone number.

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Reference Occupation*

Reference Phone Number*

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Reference Name*

Reference Occupation*

Reference Phone Number*

Phone

Other Information

Do you have an active bank account?*

Yes

Do you have a valid driver’s license?*

Yes

Declaration

I certify that the facts set forth in this Application for Employment are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions or misrepresentations may result in my dismissal. I authorize the Employer to make an investigation of any of the facts set forth in this application and release the Employer from any liability. The employer may contact any listed references on this application.

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