Use this form to report an issue with Yaskawa's new DriveWizard Mobile app. Or simply tell us your experience with the app. We will contact you to follow-up (if you choose), or you can contact us directly if urgent: Phone: 1-847-887-7457 or Toll-free at 1-800-927-5292, press 2 then 1. Email: drivesupport@yaskawa.com Hours: 7:00 am to 5:30 pm (CST) Mon-Fri
Send us a screenshot of the problem. Press Home and Power buttons simultaneously (for most devices)
(Settings-->Version Info or DriveWizard Mobile Version)
Settings>About>(Android Version/iOS Version) E.g., 7.1.1
Important for troubleshooting connection issues.
We will contact you to follow-up, or you can contact us directly if urgent: Phone: 1-847-887-7457 or Toll-free at 1-800-927-5292, press 2 then 1. Email: drivesupport@yaskawa.com Hours: 7:00am to 5:30pm (CST) Mon-Fri