Compass Warranty Claim Register

We wish to make it as easy & quick as possible to review your warranty claim & action your claim ASAP. To do this, please answer any relevant questions below & one of our friendly Team will be in contact within 1-2 business days to have this issue resolved for you. Thank you from the Compass Team!

Todays Date*

What issues are you having?*

Please upload photos of your issue

Drag and drop files here or

Date you purchased product (Either direct from Compass or through one of our dealer/agents)*

The warranty period begins on the date the product is first sold to a retail purchaser/customer or the date on which the product is first put into service/use, whichever may occur first.

Your Name & Company Name please*

Your best Contact No.*

Email Address (If applicable)

Your Physical Address (If applicable)

Trailer Model & Serial No.*

Plant / Asset No. (If applicable)

Just so you are aware, our warranty varies between different products. This is detailed below;

Trailers; 5 Year Structural Warranty Ute Decks; 5 Year Structural Warranty Trough Feeders: 2 Year Structural Warranty Spreaders: 2 Year Structural Warranty Watercart & Waterblaster Trailers; 5 Year Structural Warranty on Chassis 1 Year Warranty on Set-up Plug & Play LED Lights; 3 Year Warranty (Switched to these lights 01/02/2019) Old style Trailequip Wired-n Lights; 18 Month Warranty (Stopped using these lights 01/02/2019)

Please tick the box below that you agree with Compass Terms & Conditions of Warranty*

This limited warranty covers manufacturing defects only. Please note that this does not include consumable items. For full Terms & Conditions of warranty, click on the link below; https://compasstrailers.co.nz/site/compasstrailers/Compass%20Trailers%205%20Year%20Warranty%201709.pdf

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